Privacy Policy

Welcome to our Privacy Policy page. We value your privacy and are committed to protecting your personal information. This policy outlines the types of data we collect, how we use it, and your rights regarding your information.

What Data We Collect

We collect various types of information to provide and improve our services. The data we collect may include:

• Personal Identification Information: such as name, email address, phone number, and mailing address.
• Usage Data: information on how you access and use our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Data: small files stored on your device to enhance your browsing experience and enable certain site functionalities.

How We Use Data

Your data is used for the following purposes:

• To provide, maintain, and improve our website and services.
• To communicate with you, including responding to inquiries or support requests.
• To personalize and tailor your user experience.
• To analyze site usage and detect, prevent, and address technical issues.
• For marketing and promotional purposes, only with your consent where required by law.

Cookies

Our website uses cookies to distinguish you from other users and enhance your experience. Cookies may be:

• Essential Cookies: required for the basic functionality of the site.
• Performance Cookies: used to analyze website traffic and improve performance.
• Functional Cookies: enable additional features and personalization.

You can control or disable cookies through your browser settings; however, this may affect your access to certain features of the website.

Third-Party Links

Our site may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure server environments with SSL encryption.
• Regular security audits and updates.
• Access controls limiting data to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

User Rights

Under applicable data protection law, you have certain rights regarding your personal information, including but not limited to:

• The right to access your data and obtain a copy.
• The right to rectify any inaccurate or incomplete data.
• The right to request erasure of your data (“right to be forgotten”).
• The right to restrict or object to processing of your data where applicable.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on your consent.
• The right to lodge a complaint with a supervisory data protection authority.

To exercise your rights or make any inquiries about your personal data, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: [email protected]
• Phone: +49 69 750100
• Address: Mainzer Landstraße 125, 60327 Frankfurt am Main, Germany
• Social: https://x.com/Lufthansa_DE

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.